Support

We're here to help you get the most out of Granted. Logged-in students can also use the help bubble in the bottom-right corner of the app for instant AI answers.

Frequently Asked Questions

Is Granted free?

The Free plan includes scholarship matching, application tracking, the AI Essay Coach, Autopilot, the dashboard, feed, and squads. AI usage limits apply. Granted Pro ($9.99/month) adds Deep Review and higher monthly AI usage limits. Some schools sponsor access. Check your plan or manage your subscription in Settings → Billing.

How does scholarship matching work?

Granted compares your profile with recorded provider requirements. Results distinguish known matches, missing information, and requirements you do not meet. A match is not a prediction of winning. UCLA donor scholarships have a separate directory and additional questions; confirm unresolved details with Mac Harris.

What is Application Autopilot?

Use the rocket icon on a scholarship card to prepare a draft checklist and submission plan, plus optional essay planning and recommendation-request templates when appropriate. Confirm every requirement on the official provider page and follow its AI-use rules. Personalize the drafts; Granted does not submit the application for you.

What is Deep Review?

Deep Review gives Pro and eligible school-sponsored students detailed AI feedback from three simulated reviewers and a revision plan. Ratings describe the model’s assessment of the draft; they are not real committee feedback or a prediction of winning.

I won a scholarship — how do I record it?

On the dashboard, choose "Report a scholarship win." Enter the scholarship name and any details you know; the amount, academic year and notification date can stay blank. You can attach a PDF or image of the award notice. Reports stay private and are reviewed before they count toward CSSE-verified funding. Visit My Awards to review your history or prepare a portfolio PDF.

Can my parents or counselor see my progress?

Only if you invite them. Settings → Family & Counselor Access creates a private read-only link showing deadlines, application counts, and dollars won — never your essays. You can revoke access anytime.

Is my data safe?

Yes. We use encrypted connections and row-level security, your essays are private, and we never sell personal information.

More questions about privacy?

See our Privacy Policy.

Report a problem

Found a bug or need account help? Send a report with the affected page and what happened so the support team can follow up. Prefer email? Write to support@grantedscholarships.com.